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How To Set Up the Missed Call Text Back Feature

This video explains how to set up the default missed call text back feature, which automatically sends a text to customers when you miss their call. It helps prevent prospects from moving on to another business by quickly engaging them with a follow-up message. The tutorial shows where to find the setting in your sub-account profile, how to enable or disable it, and what to keep in mind when customizing the message.

ConversationsAutomationsSettingsGetting Started

How To Purchase a Phone Number for Your Business

In this video, viewers will learn how to purchase a phone number for their business through the platform’s settings. The tutorial walks step by step through navigating to the Settings tab, selecting Phone Numbers, and using the Add Number button to choose a country, area code, and available numbers. It also explains that phone numbers come with monthly fees, and costs may vary depending on the country—especially for numbers outside the business’s location. Once a number is selected, viewers will see how to save it to their account. By the end, they’ll understand how to quickly set up and manage a business phone number within the system.

ConversationsSettingsGetting Started

How to Update the Missed Call Text Back Settings

This video tutorial guides viewers through the process of updating their missed call textback settings on desktop. Instructions include navigating to the 'Settings' section, accessing 'Business Profile', modifying the Missed Call Textback feature, and personalizing the message that is sent after a missed call. The tutorial concludes with saving these configurations.

ConversationsAutomationsSettings

Set Up Multi Channel Communication & Start Engaging in Minutes

Learn to connect your email, SMS, and phone services to communicate with your customers across various platforms. This video guides you through setting up a dedicated email domain, customizing email headers, purchasing and configuring a business phone number, and sending messages via email, SMS, and phone calls directly from your system. Step-by-step instructions ensure you can effectively engage with your contacts.