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Inservice Platform Overview

This complete platform overview will walk you through all of the powerful features available in your Inservice account.

Getting Started
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How To Set Up the Missed Call Text Back Feature

This video explains how to set up the default missed call text back feature, which automatically sends a text to customers when you miss their call. It helps prevent prospects from moving on to another business by quickly engaging them with a follow-up message. The tutorial shows where to find the setting in your sub-account profile, how to enable or disable it, and what to keep in mind when customizing the message.

ConversationsAutomationsSettingsGetting Started
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How To Purchase a Phone Number for Your Business

In this video, viewers will learn how to purchase a phone number for their business through the platform’s settings. The tutorial walks step by step through navigating to the Settings tab, selecting Phone Numbers, and using the Add Number button to choose a country, area code, and available numbers. It also explains that phone numbers come with monthly fees, and costs may vary depending on the country—especially for numbers outside the business’s location. Once a number is selected, viewers will see how to save it to their account. By the end, they’ll understand how to quickly set up and manage a business phone number within the system.

ConversationsSettingsGetting Started
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How to Use a Snippet

This video provides a step-by-step guide on how to utilize snippets in conversations within a desktop app and on mobile. It instructs users to navigate to a conversation, select the snippet insertion option, choose their desired snippet, and either send it immediately or edit it before sending.

MarketingGetting StartedDeep Dive
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