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How To Set Up the Missed Call Text Back Feature

This video explains how to set up the default missed call text back feature, which automatically sends a text to customers when you miss their call. It helps prevent prospects from moving on to another business by quickly engaging them with a follow-up message. The tutorial shows where to find the setting in your sub-account profile, how to enable or disable it, and what to keep in mind when customizing the message.

ConversationsAutomationsSettingsGetting Started
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How To Purchase a Phone Number for Your Business

In this video, viewers will learn how to purchase a phone number for their business through the platform’s settings. The tutorial walks step by step through navigating to the Settings tab, selecting Phone Numbers, and using the Add Number button to choose a country, area code, and available numbers. It also explains that phone numbers come with monthly fees, and costs may vary depending on the country—especially for numbers outside the business’s location. Once a number is selected, viewers will see how to save it to their account. By the end, they’ll understand how to quickly set up and manage a business phone number within the system.

ConversationsSettingsGetting Started
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How to Create and Send a Custom Video to a Contact

This script provides a step-by-step guide on how to create and send a custom video to a contact within a conversation. It covers navigating to a conversation, using the plus button to access the video function, enabling camera access, recording the video, and sending the generated video link via email or SMS.

ConversationsMarketingMobile AppGetting Started
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How to Create a New Snippet

This video tutorial provides a step-by-step guide on how to create a new snippet from the Conversations tab. It covers selecting the type of snippet (text or email), naming the snippet, adding the desired content, testing it with a mobile phone number, and saving the snippet for future use.

ConversationsGetting Started
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